By Humanitarian Accountability Partnership
The HAP usual is the 1st certifiable typical to be constructed which measures humanitarian responsibility and caliber administration. This reliable ordinary has been built by way of the field, for the sphere, and permits the production of a administration process to enforce suitable practices, codes, humanitarian ideas, and inner missions.
This advisor and its accompanying CD-ROM will offer managers operating in improvement with every little thing they should learn about the normal, the certification approach, and imposing the traditional. sensible and available, the advisor might help make sure that attaining certification is an available objective for either huge and small organisations.
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Extra info for A Guide to the HAP Standard: Humanitarian Accountability and Quality Management
Humanitarian standards often remain aspirational, due to weaknesses in quality management practices. A humanitarian quality management system can address these shortcomings through: • empowering beneficiaries and other stakeholders • fostering a culture of accountability and learning • streamlining internal and external communications • clarifying priorities and development needs for staff. In turn, an effective humanitarian quality management system will: • yield better humanitarian outcomes • improve overall efficiency • improve staff motivation and retention • enhance consent and improve agency security • strengthen the agency’s organisational profile and fundraising performance.
An undertaking to implement accountability principles can be included in the contract itself or made on a more informal basis. • Capacity building: Assess the partners’ strengths and weaknesses in relation to the HAP Principles of Accountability and Principles for Humanitarian Action and develop a plan for improvement and training. An improvement plan should include a baseline analysis (partners’ current status, strengths, and weaknesses in relation to the different aspects of the Principles); identification of areas of potential improvement, listed in order of prioritisation; identification of resources, noting what it would take to support and improve the partner in each area identified; timeframe (planning deadlines and support in a realistic and affordable way); indicators (draft clear and attainable indicators for progress, including those relating to gender mainstreaming and child protection); and a joint agreement to be drawn up between the partner and the agency to work together on the implementation of this plan.
2. Why are the principles important? Humanitarian crises are typically complex and fluid. They affect individuals and groups whose needs also change over time in different ways. Of necessity, humanitarian agencies have recognised the need for great flexibility in applying policy principles within diverse and sometimes hostile environments. The medical practice of ranking the order in which emergency patients are treated (known as triage), exemplifies how humanitarian organisations can be forced to select the ‘least worst’ option from within a range of ‘bad choices’.